R9,350.00

course fees

9

modules

9 weeks

duration

Anytime

Registration

Remote Team Management and Communication


Business Management

This course will help equip you with sustainably managing your team online from a distance, and communicating via all electronic media, learning communication via video teleconferencing and audio-teleconferencing.

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R9,350.00

course fees

9

modules

9 weeks

duration

Anytime

Registration

Payment options available to you

Description

This course will help you to manage and communicate with your team via all electronic media. You will gather hints and tips about managing online meetings effectively, get your head around video-teleconferencing and audio-teleconferencing, and hone your skills to communicate productively with your team and clients with email and other online messaging forums. The course can equip you to deal with difficult employees over a distance, gather some netiquette skills, and bring you up to speed to become the perfect online communicator to benefit your team. If you are a busy person who would like to make a substantial change to sustainably manage your team online and at a distance, you have come to the right place.

Subject Matter Expert

Franci Cronjé is a Cape Town-based education manager, researcher and academic with a passion for learning, and in all things about electronic media that enable effective communication. She has a wide range of management experience, particularly in the field of the creative industries. She is a firm believer that creatively applying practical, just-in-time, just-enough knowledge empowers people, and helps one navigate life to the best of one’s abilities. Her experience and creative skills-set combined with her educational studies in creativity, youth identity, research methodologies and critical studies effectively enable her to apply practical knowledge of the arts to teaching and learning management on a practical as well as theoretical level.

Academic Tutor Support

Your dedicated Online Academic Tutor (OAT) will provide you with necessary guidance, offer advice and answer questions on course content, to help you achieve academic success.

Student Success Coordinator

The Student Success Coordinator (SSC) team will assist you with any query that you may have about the environment, systems, and general utilisation throughout your learning journey.

Course and Technical Requirements

BASIC REQUIREMENTS
To successfully access and complete this course, you will be required to have a registered email account, access to a computer/laptop/tablet and stable internet connection. You will be required to be familiar with using a computer as you may need to be able to read and download documents in Adobe PDF Reader, view Microsoft PowerPoint presentations, and read and create documents in Microsoft Word.

ADDITIONAL REQUIREMENTS
Our online short learning programmes may require additional software applications. These additional software applications requirements will be communicated to you in this information pack and/or on the website course page. Damelin Online does not provide any additional software applications required for online short learning programmes. Please note: Google, YouTube and Vimeo may be used in our online course delivery. If any of these services are blocked in your jurisdiction, you may have difficulty in accessing our course content.

How We Engage with Students

Our online short learning programmes are broken into self-paced manageable modules designed to be interactive and engaging:

  • The programme is available to be viewed on smart devices and includes mobile, tablets and personal computers.
  • Relevant case studies, articles and recommended reading are part of supplementary resources available.
  • Apply and evaluate what you have learned in each module with the self-grading quizzes and assignment submissions
  • View a range of Introductory course videos by your Subject Matter Expert.
  • Scheduled live webinars are included with the Online Academic Tutor.
  • Network, collaborate and interact with your fellow participants and Online Academic Tutor via the discussion boards.

Certification

Upon successful completion of this online short learning programme, you will receive the recognition of your knowledge and skills with a Lyceum Certificate of Competence. Your certificate of competence will be issued in your registered name and will be couriered at no additional cost. You will be required to complete a series of assessments that will be facilitated through our virtual learning environment. Your course handbook will be made available to you once you have commenced with your short learning programme.

Study Blocks

  • MODULE 0 | Week 1 Orientation
    Navigating the Virtual Learning Environment
  • MODULE 1 | Week 2 Online Communication: How is it Different from the ‘Known’?
    Comparing online and in-person meeting processes, functions, and best practices
  • MODULE 2 | Week 3 Human Needs and Human Rights
    Examining the relationship between human needs and human rights and the role of social advocacy in ensuring human needs are met
  • MODULE 3 | Week 4 Video Conferencing: Conducting and Leading Effectively
    Looking at differences between video conferencing and audio-teleconferencing
  • MODULE 4 | Week 5 Dealing with Difficult Employees at a Distance
    Applying aspects of distance communication to implement best practices of managing difficult employees
  • MODULE 5 | Week 6 Online Business Etiquette
    Critique of online communications in the context of best business and branding netiquette practices
  • MODULE 6 | Week 7 Coaching the Workforce from a Distance
    Looking at the steps and functions of managing a team working at a distance
  • MODULE 7 | Week 8 Clever Management for a Remote Team: Essential Do’s and Don’ts
    Applying remedies for bad management practices in order to improve a remote working environment
  • MODULE 8 | Week 9 Wrap-up
    Synthesise your learning journey experience and evaluate the course

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