Lyceum Online is a subsidiary of Lyceum College (Pty) Ltd, registered with the Department of Higher Education and Training as a private education institution under the higher education Act. No. 101 o 1997. It is further accredited by the Council on Higher Education (CHE) with the number 2001/HE07/011.
Definitions and Meanings
Lyceum Online (the “Educator“) collects personal information from its customers (the “Student“) for the purpose of Registration and Enrolment to provide Academic and Customer Services.
“Registration” means that the student is approved and issued a student number for the respective programme at Lyceum Online. Registration performs an eligibility evaluation and collects all the required details and essential documents of proof. Admission Requirements have to be met for the programme prior to Registration.
“Enrolment” is the process that follows registration. Once a candidate has been successfully vetted, payment takes place followed by enrolment on the Online Learning Management System. Enrolment creates an online profile for the student that is emailed to inform. Access to the programme is immediate and the student can commence studies. However, a Student Welcome Call is made by a Student Success Coordinator who explains the environment, the allocation of an Online Academic Tutor, and the issue of a Student Planner to schedule learning, assignments, and examinations.
The qualification “Issuer” is a party who legally can issue a certificate in relation to the programme offered. For accredited programmes, the Issuer is Lyceum College (Pty) Ltd on the grounds of the accreditation of the programme by the Council on Higher Education (CHE). For unaccredited short-learning programmes, Lyceum Online is the certificate issuer.
Personal Details Collection
The Educator obtains different levels of data across the use of different communication channels and/ or structures, such as (but not limited to):
The Educator utilises Student data for the purpose it is obtained. These purposes include the following:
In order to efficiently and effectively serve Students with our products and/or services, the Educator collects and use personal information in that context. the Educator may also use Student details to inform Students about updates in relation to the products and/or services they are engaged with. This may include contacting Students for marketing and advertising in relation to campaigns they have shown interest in. Student Data can also be indirectly used to inform creating audiences in the context of campaigns to market to.
Personal Data (Sensitive)
In order to design a target audience and provide feedback for our marketing campaigns, user profiles are constructed using sensitive personal data. However, the data is disambiguated from the actual person and only the attributes are utilised to form categories and/ or groups.
Assisting with the targeting of audiences towards our products, through marketing campaigns, communications and advertisements, technical data are collected by third parties such as Facebook and Google via structures such as Lead forms. We use the collected data for insights about our audience preferences and also to do sales from leads collected.
User interest insights help us cater to our products, services, and marketing more precisely. Through the collection details, we construct profiles in correlation with user personas to enable decisions (that include automated decision making) so that interests or categories of interests are better allocated to particular individuals or groups of individuals.
This information could be collected directly from you through forms when people interact with our website. It could also be collected directly as research or inferred from browsing history, as collected by Technical Data.
The data we collect may include:
Data collected directly from forms from the website or through digital marketing campaigns are retained securely as sensitive or special natured data. This is never used with your explicit consent.
Data may be collected from log files, browser cookies to support your website experience. This information could include IP address, location, device identifiers, and information on links clicked during interactions.
Basis of Information Collection
The Educator conforms to laws, rules, and regulations when using personal data.
Using the Educator’s website, the Student explicitly agrees to obtain their data, as described to be for the context of this process. Opting in to receiving marketing communications, consent is granted for the requested personal data. Website cookies may collect Technical Data. Personal Data (Sensitive) is only collected with explicit consent. The right to sensitive data is reserved as well as the right to withdraw consent. Contact the Educator or opt-out with a relative unsubscribe link.
To improve our business, the Educator may engage Students in direct marketing. The Educator may contact the Student on mutual business activities or engage them in researching a target audience for marketing campaigns. Student interests and fundamental rights are not subordinate to those of the Educator.
Students contractually engaged with the Educator surrender personal data for processing.
Parties are bound by superior legal structures, e.g. South African Revenue Services, to retain records. Retention obligations for tax records must be conformed to bi-directionally.
Duration of Retention
The data context, sensitivity, quantity, risk level for harm (if lost or accessed by unauthorised sources) the context and purpose of the data all play a role in the duration of retention.
Table 1 Data Retention Guide
|Data Nature||Type Duration||Justification|
|Personal Data||Student: over the contractual period, 5 years for tax purposes and 15 years for academic.||Adequately service the student active and alumni engagement for service and marketing.
Keeping academic records for transcript and reference purposes.
|Purchase History||Retained for Student: over the contractual period, for business relations and 5 years for tax purposes.||To manage the customer/ supplier relationship and suggest new products or services.|
|Contact Details; Contact Preferences||Retained for Student: over the contractual period, for business relations and an additional 2 years.||To maintain contact with our students.|
|Cookies||Our Site for a duration of 13 months maximum.||Monitor of our website and to track the user’s interests.|
Disclosure of Information
We may share your personal data with the parties set out below for the purposes outlined above. This may also include storage, for the administration of relevant contracts, the targeting of appropriate advertisements, and for our legal obligations.
These parties can include:
We make use of service providers to render functionality such as our Site, the Learning Management System, and the Student Information System. These service providers can be local, i.e. in the Republic of South Africa, the United States of America, or the European Union.
These may include:
Legally, we may also be required to share information with other service providing parties such as:
Public authorities who make lawful requests for the disclosure of information for meeting tax, security, and law enforcement requirements.
This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
We might disclose your personal information to third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them.
If a change happens to our business, then the new owners may use your personal data in the same way as set out in this Privacy Notice.
Personal Data Transfer Safeguards
We assure the transfer of data between parties that those endpoints conform to agreements that they have adequate safeguards in place and that they won’t transfer data to any third party until arrangements are verified.
Cookies are used to personalise your visits to this site, keep track of your preferences and learn about the way you use the site. Typically, these contain two pieces of information: a site name and unique user ID. All information these cookies collect is aggregated and anonymous. Cookies are essential to the effective operation of our website. Cookies make the interaction between you and the website faster and easier.
Cookies may also be set by the website you are visiting (first-party cookies) or they may be set by other websites who run content on the page you are viewing (third-party cookies).
We will generally collect information through the following types of cookies:
Cookies enable IP address, device identifiers, login data, browser type, version, time-zone, location browser plugin types, versions, operating system, and platform statistics. You can opt out of cookies as our Site should provide you with an upfront choice.
Under the POPI act, everyone has the right to privacy that includes protection against the unlawful collection, retention, dissemination, and use of personal information.
According to the Rights of data subjects (POPI Act 4 of 2013 in the Government Gazette, 26 November 2013) chapter 2 paragraph 5, a person has the right to:
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